Troubleshooting WhatsApp Reply

Jika mesej masuk tetapi tiada reply

1. Semak Auto Reply = Aktif.
2. Semak Reply Queue.
3. Jika error Authentication, semak Meta Access Token.
4. Jika engine = knowledge-fallback-ai-error, test OpenAI diagnostic.
5. Jika Knowledge Only, pastikan knowledge aktif dan cukup relevan.
6. Pastikan cron fallback diset walaupun real-time worker aktif.